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STORE POLICY

CUSTOMER CARE

1 Year Warranty

We will repair any problems that occur during normal use for 1 year after purchase, free of charge as much as possible.
However, this excludes damage caused by intentional accidents, loss of major parts of the product, and resizing.

Terms & Condition

Welcome to the BG Diamond and Pearl/ Bay's Gem & Pearl Company Limited website (the "Site"). Please read the below-mentioned terms carefully, because your use of the Site constitutes your agreement to these terms. BG Diamond & Pearl reserves the right to make changes to the Site and to these Terms of Use from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting the Site, you agree to accept any such changes.

Disclaimer

BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited pays close attention to the content of this website and try to provide you with the most accurate information. Should the published content of this website contain any inaccuracy or typographical errors, BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited will not be liable for any inaccuracy or errors, or for the loss or damage caused by or resulting from the use of information obtained on or through this website. This website will be subject to any modifications at all times without further notice or advance warning.

Links

Please contact BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited if you wish to set up a link to this website. You are not authorized to use any trademarks, service marks, or copyrighted materials appearing on this website, including but not limited to any logos, without our written consent. We reserve the right to revoke your right to link to this site upon notice.

Products

We try our best effort to ensure the product images posted on this website are made as accurate as possible. Please understand that due to photographic technique and screen setting, the size and colour of the BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited products featured on this website may be different from the actual product. The Olina Pearl products featured on this website are simply representative of our collections.

Copyright

All contents of this website are owned by BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited. All rights reserved. All contents cannot be used, adapted, reproduced or modified without the permission granted by BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited. However, exceptional cases may be allowed on a case by case basis. The BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited and the name of products on this website are registered trademarks of BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited. Use of these trademarks without permission is strictly prohibited.

Privacy Handling

To provide you with the best service we can on this website, BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited may collect certain information regarding the access logins and internet cookies. We have established the Privacy Policy* to ensure absolute confidentiality and also the appropriate use of your personal information collected. We are committed to taking the most sufficient measures we can to prevent the risk of any unauthorized access to the information we obtained.
It should be noted that BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited will not put your personal information to any use except in the below cases:

  • If we already have your consent beforehand regarding the use of your personal information

  • If it is required by law that we need to provide your personal information

Under normal circumstances, as defined by the law, we will not provide your personal information to any third parties

  • ※Please refer to this website's Privacy Policy regarding BG Diamond & Pearl/ Bay's Gem & Pearl Company Limited's protection policy for your personal information.

Applicable Law And Jurisdiction

By accessing to this website, you will be governed by the laws of Hong Kong, without reference to conflict of laws provisions, and will also have agreed to the Terms of Use of this website. For any dispute & controversy arose, it will be adjudicated by the courts in Hong Kong.

WHOLESALE INQUIRIES

Please do contact us by:

Email: info@baysgem.com.hk

Customer Service Whatsapp: +852 94859999

to find out more.

PAYMENT METHODS

  1. Check out the website, for credit card payment
     

  2. PAYPAL
     

  3. FPS: 162402945

  4.  

Payment Methods
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